Customs Services

Customs ServiceHow We ChargeAdditional Charge (AUD)
Advance PaymentPer shipmentAUD 30.00 or 3.5% of the credit advanced, if higher
Disbursement feePer shipmentAUD 55.00 or 3.5% of the credit advanced, if higher
Formal ClearancePer AWBAUD 83.00
Broker NotificationPer shipmentAUD 15.00
Personal EffectsPer shipmentAUD 287.75
Post Clearance ModificationPer shipmentAUD 100.00

Broker Notification

At the customer’s request, the clearance paperwork is transferred to an independent broker to handle customs clearance. We resume the delivery to the final destination once the clearance is completed but we are subsequently not responsible for the timeliness of the submission to customs or for the release of the shipment.

Formal Clearance

Non-restricted merchandise based on value and/or commodity is usually cleared on a consolidated manifest for more cost and time efficient processing. A charge will be applied if the Importer requests a formal entry when the shipment actually qualifies for an informal or de minims entry on the consolidated manifest. 

Personal Effects

At the request of the Shipper, we can handle shipments containing personal belongings. Charges apply when Customs require that these goods are manually cleared with unique paperwork requirements, most typically when the shipment must be cleared as personal luggage. 

Post Clearance Modification

We can modify the value, commodity, country of manufacture, or terms of trade information after the import clearance process for goods, to correct or elaborate on what was submitted previously to Customs. Modifications are also necessary when import details such as the VAT number are incorrect on the declaration.

Export Declaration

Charges are occasionally valid for a shipment when it is over a certain value or weight, a certain commodity or when it is sent to a certain destination. Depending on origin country, Shippers that submit a declaration online may avoid the local charge.

Advanced Payment

An administrative charge is applied to any import of a non-document shipment for which we advance to Customs any duties, taxes or regulatory charges and then collects the same amount from the non-account holder at the time of delivery. We assume the risk of non-repayment by the Receiver, for which the charge is applied based on the credit advanced, subject to a standard minimum.

Disbursement

An administrative charge is applied to any import of a non-document shipment for which we advance to Customs any duties, taxes or regulatory charges and then invoices the account holder for the same amount. The charge is based on the credit advanced, subject to a standard minimum, and appears as a separate line item on the duty invoice.

 NOTE: Additional charges for Customs Services may apply in certain countries

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